Job Opening - Underwriting Field Service Representative

Mon, 02/01/2021 - 13:48

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Underwriting Field Service Representative to join our team. The position requires the person to:​

  • Inspect premises to obtain data for underwriting purposes.
  • Determine from observation, discussions with insureds and the review of accounting records the proper classifications, premium basis and scope of operations.
  • Conduct on-site visits of existing policyholders and complete comprehensive survey reports to evaluate operations, exposures and controls and provide an overall assessment for adequate risk selection, pricing and application of techniques for profitable Underwriting results.
  • Complete value-based correspondence to summarize visit activities that includes solutions-based discussion and development of meaningful recommendations to minimize policyholder exposure to loss.
  • Inspect and obtain information including photographs on the condition of premises and business operation as it pertains to the property perils and liability exposure.
  • Manage and schedule a weekly agenda of appointments to maximize the number of physical inspections performed in a given period of time.


Desired Skills & Experience

  • Bachelor’s degree or equivalent experience.
  • Ability to organize data, multi-task and make decisions independently.
  • Active listening and the ability to ask open-ended questions.
  • Excellent oral and written communication, presentation and marketing skills.
  • Active listening and the ability to ask open-ended questions.
  • Sound interpersonal, consultative and collaborative skills.
  • Excellent problem solving, critical thinking, organizational and time-management skills.
  • Assertive and high level of self-motivation.
  • Ability to work independently, remotely and with minimal supervision.
  • Ability to work cooperatively and enthusiastically with both internal and external stakeholders.
  • Flexibility for necessary travel and occasional overnight stays.
  • Valid driver’s license with good driving history.


Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.


PO Box 30660, Lansing, MI 48909-8160

p. 517-323-1200 | f. 517-323-8796

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